Question 1

Is ShopBanao really free to start?

Accepted Answer

Yes — the free plan lets you launch a fully working online store with WhatsApp ordering and UPI payments. No credit card required. Paid plans unlock custom domain, advanced marketing, and higher limits.

Question 2

Does ShopBanao charge commission on my sales?

Accepted Answer

No. ShopBanao charges zero commission on every order. You keep 100% of your revenue. You only pay the payment gateway's standard fee directly to UPI / Razorpay / Cashfree.

Question 3

Can my customers pay by UPI and Cash on Delivery?

Accepted Answer

Yes. Every ShopBanao store supports UPI (PhonePe, GPay, Paytm), Razorpay, Cashfree, and Cash on Delivery out of the box.

Question 4

Do I need coding skills to build a store?

Accepted Answer

No coding required. Pick a theme, add products, and your store is live. Most sellers go live in under 10 minutes.

Question 5

Can I use my own custom domain?

Accepted Answer

Yes — connect any domain (e.g. yourbrand.com) to your ShopBanao store from the dashboard. Free SSL is included.

Run your D2C brand.Pay only 3% on delivered orders.

Run your D2C brand.
Pay only 3% on delivered orders.